Shipping Policy

Effective Date: August 10, 2026

Thank you for shopping with Prestxge Limited Company. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below for information regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 3–5 business days after payment has been successfully received. Orders are not processed, shipped, or delivered on weekends or major holidays.

During product launches, limited drops, sales, or holiday periods, processing times may be slightly longer due to increased order volume.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times begin once your order has been shipped:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days, when available

• Pre-Order Items: Shipping dates will be provided on the product listing

Please note that shipping times are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, incorrect addresses, or other circumstances outside of our control may occur.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping method selected, destination, and size or weight of the order.

Any available free-shipping promotions will be clearly stated on our website and may be subject to minimum purchase requirements or other restrictions.

Order Tracking

Once your order has been shipped, tracking information will be sent to the email address provided at checkout.

Customers are responsible for monitoring their tracking information and ensuring someone is available to receive the package when necessary.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that your shipping address is incorrect, please contact us as soon as possible. We will make reasonable efforts to update the address before the order ships. However, we cannot guarantee that changes can be made after an order has been submitted.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the address provided by the customer, Prestxge Limited Company is not responsible for packages that are lost, stolen, or misplaced after delivery.

If your package is marked as delivered but you cannot locate it, we recommend checking with household members, neighbors, and the delivery carrier.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and items so we can determine the appropriate next steps.

International Shipping

International shipping may be available depending on the destination.

Customers are responsible for any applicable customs fees, duties, taxes, or other charges associated with international orders. These charges are not included in the purchase price or shipping cost unless otherwise stated.

International delivery times may vary due to customs processing and other factors outside of our control.

Delayed Orders

While we work hard to ship orders within the stated processing and delivery timeframes, unexpected delays may occur.

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and tracking information so we can assist you.

Contact Us

If you have questions regarding your order or our shipping policy, please contact Prestxge Limited Company through the contact information provided on our website.

By placing an order with us, you acknowledge and agree to the terms outlined in this Shipping Policy.